Aurora Jewels
Frequently asked questions
Find answers about ordering, delivery, jewellery care and account access.
How do I place an order?
Add jewellery to your bag, sign in or create an account, then complete checkout. Cash on Delivery is currently supported.
Can I pay online?
Online payment is not enabled in this build. Never send card or UPI details through a contact form.
How is delivery charged?
Orders of ₹5,000 or more qualify for free shipping. Other orders use the flat shipping charge configured by the store administrator.
How can I track my order?
Sign in and open My Orders to view the current order status. Carrier-level tracking is not connected yet.
How do I care for jewellery?
Keep pieces dry, avoid perfume and harsh chemicals, and store each piece separately. Follow the product-specific care instructions where available.