Aurora Jewels

Returns & exchanges

Our returns policy information and how to contact the store.

Before requesting a return

Contact support with your order number and product details. Keep the original packaging and any certificate supplied with the item.

Eligibility

Return eligibility, timelines, inspection requirements and any exclusions must be confirmed by the store before purchase. This starter does not yet provide a return authorisation workflow.

Refunds

Refund processing is handled by the store support team. Automated refunds are not available in this build.